FAQ

Common Questions

Everything you need to know about working with TheronAI.

We specialize in service-based businesses — healthcare practices, dental offices, med spas, legal firms, home service companies, and professional services. If your business relies on appointments, client intake, and phone calls, we can help.

Yes. Every platform we use signs a Business Associate Agreement (BAA). All patient data is encrypted in transit and at rest. Our AI systems are designed specifically for healthcare — they know what they can and can't say. For non-healthcare businesses, we apply the same level of data security and compliance rigor.

It answers your phone 24/7 with a natural-sounding voice. It can book appointments, answer FAQs about your business (services, hours, pricing, insurance), route urgent calls to on-call staff, and send follow-up texts. Think of it as a receptionist that never sleeps, never calls in sick, and handles unlimited calls simultaneously.

Most businesses see measurable improvement within the first 30 days. No-show reduction is typically the fastest win (automated reminders work immediately). New client conversion improvements build over the first 60-90 days as the AI handles more calls and your online presence strengthens.

Absolutely. We offer 50/50 split (half upfront, half at 30 days) or 3 monthly installments. We want to make this accessible — the ROI more than covers the investment.

Our Foundation plan ($3,500 setup) is designed for solo practitioners and small teams. You still get the core automation that stops you from losing clients. As you grow, you can upgrade to add AI voice agents and deeper automation.

Yes. Our Growth and Transformation plans include integration with most major practice management systems, EHRs, scheduling tools, and CRMs. We handle the technical integration so your workflows stay seamless.

If we don't reduce your no-show rate by at least 30% within 90 days, we'll refund your first 3 months of service fees. No questions asked. We're that confident in our systems.

Most marketing agencies drive traffic. We optimize what happens after the lead arrives — making sure every call is answered, every inquiry gets a fast response, every appointment is confirmed, and every client is followed up with. We're not just marketing; we're operational transformation.

Not at all. We handle all the setup, integration, and configuration. Your team gets trained on how to use the systems, and we provide ongoing support. If you can use a smartphone, you can use our systems.

All plans include ongoing support and optimization. Growth and Transformation plans include a dedicated account manager, regular strategy calls, and continuous system improvements based on your data.

Yes — that's exactly what our Foundation plan is for. Start with the basics (website, CRM, reminders, reviews) and upgrade to add AI voice agents, chatbots, and deeper automation when you're ready.

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